What is Rescue Recap?
Rescue Recap is a Chrome extension that auto-generates professional narratives for first responders using ESO software. It simplifies and streamlines the documentation process, saving time and reducing stress.
Who is Rescue Recap designed for?
It’s designed for EMTs, paramedics, and other first responders who regularly use ESO software for documentation and reporting.
Is Rescue Recap free?
Rescue Recap offers a free trial so you can experience its benefits. After the trial, subscription options are available for continued use.
How do I install Rescue Recap?
You can install Rescue Recap from the Chrome Web Store: Rescue Recap on Chrome Web Store. Once installed, follow the setup instructions provided.
Do I need to configure anything before using Rescue Recap?
No extensive setup is needed. Simply log into your ESO account with the extension active, and it will integrate seamlessly.
Does Rescue Recap work on mobile devices?
Currently, Rescue Recap is designed to work on desktop or laptop computers using the Google Chrome browser.
How does Rescue Recap generate narratives?
Rescue Recap uses the data you’ve entered in ESO software (e.g., patient vitals, incident details, and interventions) to generate a complete, formatted narrative.
Can I customize the generated narratives?
Yes! While the narrative is auto-generated, you can edit or tweak the text before finalizing it to ensure accuracy and add any additional details.
Does Rescue Recap support all ESO modules?
Currently, Rescue Recap is optimized for EMS and fire narratives in ESO. Future updates may expand support for additional modules.
Can it generate narratives for multi-agency incidents?
Yes, Rescue Recap can handle multi-agency data, provided the details are input correctly in ESO.
Is my data safe with Rescue Recap?
Absolutely. Rescue Recap does not store or transmit any patient data. It processes everything locally within your browser to ensure compliance with HIPAA and other privacy standards.
Does Rescue Recap require access to my ESO account?
Rescue Recap works by analyzing the data you’ve already entered in ESO. It doesn’t access or store your ESO credentials.
Is Rescue Recap HIPAA-compliant?
Yes, Rescue Recap is designed with security and privacy in mind, adhering to HIPAA standards by ensuring no data leaves your secure environment.
What if Rescue Recap generates an incorrect narrative?
You can always edit the narrative manually. Rescue Recap is a tool to assist you, but final review and approval remain in your hands.
Rescue Recap isn’t working. What should I do?
First, ensure you’re using Google Chrome and that the extension is enabled. If issues persist, try restarting your browser or contact support.
Does Rescue Recap require an internet connection?
Yes, it requires an internet connection to function properly alongside ESO software.
Can I use Rescue Recap offline?
Not currently. Since it integrates with ESO software, an active internet connection is required.
Can multiple users share the same Rescue Recap account?
No, each user must have their own account to ensure proper licensing and usage tracking.
What happens after the free trial?
After the trial, you’ll have the option to subscribe to a monthly or annual plan to continue using Rescue Recap.
How much does Rescue Recap cost?
Pricing details are available on the Chrome Web Store listing or directly within the extension’s subscription page.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. However, you’ll retain access until the end of your billing cycle.
Do you offer group or agency pricing?
Yes, discounted pricing is available for agencies or groups purchasing multiple licenses. Contact us for details.
What browsers are supported?
Rescue Recap is currently only available for Google Chrome.
Will Rescue Recap work with other documentation software?
Currently, Rescue Recap is built specifically for ESO software. We are exploring compatibility with other platforms in the future.
Is it compatible with Mac and Windows?
Yes, Rescue Recap works on both Mac and Windows, as long as you’re using Google Chrome.
How can I get help with Rescue Recap?
You can reach out to our support team via email at info@devforgecollectives.com. We’re here to help with installation, troubleshooting, or any questions.
Are there any tutorials or user guides available?
Yes, we offer detailed guides and video tutorials accessible from within the extension or our website.
How do I provide feedback or request new features?
We value your input! Use the feedback form in the extension or email us at info@devforgecollectives.com.
Do you offer training for agencies?
Yes, we can provide live demonstrations and training for agencies adopting Rescue Recap.
Are you planning additional features?
Absolutely! We are actively developing new features, such as multi-language support, additional integrations, and mobile compatibility. Stay tuned for updates.
How do I suggest a feature?
We love hearing your ideas! Drop us a suggestion via the feedback section in the extension or email us.